Terms & Conditions

Terms & Conditions

Last updated: March 2026

These Terms and Conditions ("Terms", "Terms of Service") govern your use of the website and services provided by Olivia’s Calgary Goods ("we", "our", or "us"). By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should discontinue use of our website and services immediately.


General Conditions

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use the site.

You agree not to use our products or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website.

Any breach of these Terms may result in the termination of your access to our services.


Online Store Terms

Olivia’s Calgary Goods offers products through its online store. By placing an order, you confirm that all information provided during checkout is accurate, complete, and current.

We reserve the right to refuse or cancel orders if fraud, unauthorized activity, or suspicious transactions are suspected.


Product Information

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate.

However, we cannot guarantee that all information displayed on the website is completely error-free, current, or accurate at all times.

Product colors and images may appear slightly different depending on your device screen settings.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


Pricing and Payment

All prices listed on our website are displayed in the applicable currency at checkout.

Prices may change without prior notice.

Payment for orders must be completed at the time of purchase through the payment methods available on our website.

By submitting payment information, you represent that you are authorized to use the chosen payment method.

If payment authorization fails or is declined, the order may be automatically canceled.


Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or limit quantities for any order at our discretion.

Orders may be canceled in situations including but not limited to:

  • Product availability issues

  • Pricing errors

  • Payment authorization problems

  • Suspected fraud or unauthorized transactions

If your order is canceled after payment has been processed, a refund will be issued to the original payment method.


Shipping and Delivery

Delivery times provided on our website are estimates only and may vary depending on factors outside our control.

Olivia’s Calgary Goods is not responsible for shipping delays caused by:

  • Courier service disruptions

  • Customs inspections

  • Weather conditions

  • High seasonal demand

Customers are responsible for providing accurate shipping information during checkout.


Returns and Refunds

Returns and refunds are subject to the terms outlined in our Refund Policy.

Customers are encouraged to review our Refund Policy page for detailed information regarding eligibility, timeframes, and procedures for returns or refunds.


Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Images

  • Product descriptions

  • Website design

is the property of Olivia’s Calgary Goods and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.


Prohibited Uses

Users are prohibited from using this website for any unlawful or harmful purposes.

This includes but is not limited to:

  • Violating any applicable laws or regulations

  • Transmitting malicious code, viruses, or harmful software

  • Attempting to gain unauthorized access to the website or its servers

  • Collecting personal data of other users without consent

  • Interfering with the security or functionality of the website

Violation of these rules may result in immediate termination of access to the website.


Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Olivia’s Calgary Goods.

We are not responsible for the content, privacy practices, or policies of these external websites.

Users are encouraged to review the terms and policies of any third-party sites they visit.


Limitation of Liability

To the maximum extent permitted by law, Olivia’s Calgary Goods shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use of our website

  • The inability to use our services

  • Delays in shipping or delivery

  • Errors or inaccuracies on the website

  • Unauthorized access to user data

All products and services are provided “as is” and “as available” without warranties of any kind.


Indemnification

You agree to indemnify and hold harmless Olivia’s Calgary Goods, its owners, affiliates, employees, and partners from any claims, damages, liabilities, or legal expenses arising from your use of the website or violation of these Terms.


Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

By using our website, you agree to the practices described in that policy.


Changes to These Terms

Olivia’s Calgary Goods reserves the right to update or modify these Terms and Conditions at any time.

Any changes will take effect immediately once published on this page.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.


Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable international e-commerce laws and regulations.


Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Olivia’s Calgary Goods

Email:
info@olivias-calgarygoods.com